
The following questions are most frequently asked by distributors, importers, and system integrators in Seoul, South Korea when evaluating Wanlin as their China factory supply partner for 4G Smart Home Fire Safety Kit (No WiFi) (WL-4GKT).
Q8: Is the 4G Smart Home Fire Safety Kit (No WiFi) compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-4GKT works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.
Q7: What incoterms do you support for shipment to Seoul?
A: EXW, FOB Shanghai/Shenzhen, CIF Seoul, DDP Seoul. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.
Q9: How do you handle warranty claims for products sold in South Korea?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Seoul within 48 hours.
Q2: Does the 4G Smart Home Fire Safety Kit (No WiFi) hold AS 3786 certification?
A: Yes. The WL-4GKT holds AS 3786 / ISO 9001 / VdS certifications. We provide full test reports and Declaration of Conformity — ready for South Korea customs and fire authority inspection.
Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Seoul). The sample cost is fully deductible from your first bulk order.
Q6: What payment terms do you offer for new partners in South Korea?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.
Q5: Can you do private label / OEM branding for the Seoul market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in South Korea.
Q1: What is the MOQ for the WL-4GKT?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Seoul market trial.
Our export team in China responds within 24 hours to all inquiries from Seoul, South Korea.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
2026-06-03
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com